IBM Recruitment 2015 in Bangalore for Freshers - March 2015. IBM Job Openings in Bangalore for freshers as Technical Support Associate position. Interested and eligible candidates can apply online through the below provided link.
| Company Name | IBM India |
| Qualification | BE, B.Tech |
| Experience | Freshers |
| Job Location | Bangalore |
| Job Role | Technical Support Associate |
| Industry Type | BPO |
| Salary | Not mentioned |
Job Description:
- Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
Eligibility:
- Bachelor's Degree/ Diploma (Minimum 15 Years of formal education)
Skills Required
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
- Fluent Communication skills
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